As fears from change in consumer behavior emerge in the world economy, two things are clearly in sight – chargeback and friendly fraud. Travel companies including airlines, OTAs, hotels and such are in the front line of this pandemic. “The pandemic will include a surge in payment disputes as well as other hidden costs for merchants. Preparation now will help to blunt some of the long-term impacts.”, said Monica Eaton-Cardone, COO Chargebacks911.
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